Mekan POS is a project that offers various solutions for restaurant management and the ordering system. These solutions encompass mobile applications, websites, and a POS system.
I worked on the UX/UI design for the core product lines to ensure an intuitive and delightful experience for restaurant owners, employees, and customers alike. This entire process was efficiently brought to life by Reble Studio.
The platform allows customers to view menus using QR codes and place orders directly from their tables. These orders are then transmitted to the waiters' devices for real-time management. I provided a comprehensive, innovative solution to streamline and optimize the dining experience in restaurants. The system features an order display screen in the kitchen, sorted by urgency, and an easy-to-use order display system for straightforward checkout. The POS system guarantees accurate transactions and includes an authorization process at every management level.
After identifying the issues, I sought to address them with potential solutions. I designed a flow for the applications by observing the order paths of both users and restaurant employees in their roles. We reviewed this flow with customers and employees from each department.
Using lo-fi wireframes, I organized workshops with restaurant staff and software developers to explore
potential challenges. After collecting feedback, I methodically identified and tackled each problem, leading
to the development of a refined hi-fi design. Additionally, I crafted a design system that seamlessly
complements the brand's identity.
Subsequent feedback revealed enhanced accuracy and speed in order preparations, resulting in a consistent
rise in satisfaction levels regarding their operations.
